Returns Policy

At Arimo, we want you to be completely satisfied with your purchase. If something goes wrong with your order, we’re here to help. Please read through our returns policy below

Eligibity For Returns
Timeframe: Returns must be requested within 30 days of receiving your order.

Condition of Items: Items must be unused, in their original condition, and in the original packaging to be eligible for return.

Non-Returnable Items: For health and hygiene reasons, the following items are not eligible for return:

Custom or personalized items

Hygiene-related products (e.g., towels, bedding)

Sale or discounted items

Return Process
How to Initiate a Return:
To start a return, please reach out to our customer support team at [info@arimo.shop] within the 30-day return window. Be sure to include:

Your order number

The reason for the return

Photos of the item (if applicable)

Return Shipping Costs:

If the return is due to an incorrect or defective item, we will cover the return shipping costs.

For other returns (e.g., you changed your mind), customers are responsible for the return shipping fees.

Return Address:
Once your return is confirmed, we will provide you with the return address and instructions.

Defective or Damaged Items

Refund Process
After we receive and inspect the returned item, your refund will be processed within 5–7 business days.

Refunds will be issued to your original payment method.

If the item is not in its original condition (used, damaged, etc.), the return may be denied.

Exchanges

Cancellations

Returns Policy

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